Process Mining

At a time when customer expectations are high and IT landscapes are more fragmented than ever, you need to rethink your business to stay competitive. It's no longer enough to optimize products or offer innovations and new services - it's equally important to consistently digitalize business processes and continuously optimize daily operations.

To achieve process excellence, a new discipline has been established over the last few years: Process Mining. Process mining solutions are now available with interfaces to all common IT systems and prepared analyses for the business processes. As a result, implementation by data engineers is now simple and fast.

Using process mining, business analysts gain deep insight into the optimization potential of existing processes. In this way, necessary changes can be initiated within the company - both internally and externally to the business partners. Processing times and costs are reduced, and acceptance of changes among employees and customer satisfaction are increased. It is therefore not uncommon for a process mining project to pay for itself within a short period of time.

The most common processes that are currently optimized using process mining are Purchase to Pay, Order to Cash, Accounts Payable, Accounts Receivable, Hire to Retire or ITSM. In addition, there are further ready-made process analyses for the common specialist areas. Process connectors exist for proven systems and databases, including Ariba, SAP, S/4HANA, salesforce, Oracle and Microsoft.